Where is my tracking number?
It's emailed to you the moment your order is dispatched — usually 1 to 3 business days after you order. Check your spam folder if you can't find it, and add contact@linneboutique.com to your contacts so our updates reach you.
Track it here
Enter your tracking number at 17track.net, which follows your parcel across every carrier that handles it.
My tracking hasn't updated
This is normal in the first stretch. Tracking can take 3 to 7 days to start moving while your parcel goes through the first stages of the international network, and it often goes quiet again during customs clearance. If nothing has changed after 10 days, email us and we'll chase it.
How long does delivery take?
Standard Shipping (free): an estimated 14–35 calendar days. Priority Shipping (AUD 5.00): an estimated 11–28 calendar days. Estimates run in calendar days from dispatch.
It says delivered, but I don't have it
Check with your neighbours and your building's mail room first — parcels are often left with them. If it still hasn't turned up, email us. Where there's no proof of delivery, we treat the order as not delivered and you choose: a replacement, or a full refund.
Still stuck?
Email contact@linneboutique.com with your order number. We answer within one business day.