We want you to be happy with what you ordered. If you are not, here is exactly how it works — no fine print, no hoops.
You have 30 days
From the day your order is delivered, you have 30 days to request a return, for any reason at all. This covers everything we sell, including items bought on promotion.
How to start
Email us at contact@linneboutique.com with your order number and a line about what went wrong. That is the whole process.
Please don't post anything back to us before you write. Items sent without an approved request can't be accepted or refunded.
Your return is free
Once your return is approved, we email you a prepaid return label at our cost. You pay nothing for return shipping — post the item back with that label, and we refund your order in full once it reaches us.
Your refund
Refunds go back to the card or account you paid with, within 10 business days of the item reaching us. Your bank may take a few extra days to show it.
Changed your mind before dispatch?
Write to us and we'll cancel the order and refund you in full. No retention offers, no questions.
Shopping from the EU or UK?
You also have a statutory right to withdraw from your purchase within 14 calendar days of delivery. That right sits on top of our 30-day window — it doesn't replace it.
Full details in our Refund Policy.